Free Ground Shipping On Orders Of $199 or More! ( Anywhere in the Continental U.S ) (Excluding Alaska, Hawaii, Puerto Rico & International orders)
1. How to package ?
We will ship by International packages/ EMS/DHL/Fedex/KCS, or we will shipping by the sea, if the order cubage is more than 1 stere, that depending on the area you live in.
2. Could we have any discount of postage ?
Yes, of course, we are the VIP customer of International expresses, so we can have preferential price of the shipping.
3. How many days it takes ?
General it takes 3-5 working days to all the world by DHL, takes 7-10 working days by EMS/TNT/Aramex, takes 5-7 working days by FEDEX/UPS, depending on the area you live in.
4. How to calculated does the postage ?
Postage is calculated in accordance with the weight, so buy more and save more! For example, the DHL express charge is almost the same price for 1 or 5 items with the package, so the heavier the parcel, the cheaper the shipping cost of per KG.
5. About the delivery time ?
After you placed an order, we will check your order first and then send the invoice to you within 24 hours. And as our regular customer(order from us before), we will check your order first, and get the items we have stock ready for you, and then send the invoice to you include the accurate postage. So that after you pay, and we will send it to you within 1-2 working days. And as the new customer, generally we could send your parcel to you within 2-3 working days.
6. Tell me the shipping cost before order ？
The shipping cost depends on the weight, delivery way(EMS, DHL, TNT, UPS, or sea transit), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order( the weight of bikini is about 0.1kg/pc, but the latex waist trainer is about 0.5kg/pc). And you could choose the shipping company you like and we will also check all the express and suggest the most reasonable way for you. Besides, we also can ship to your own shipping agent in China. Thank you for your understanding.
7. About the Local taxes and import duties ？
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
8. How to get tax less or free upon import ？
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you complete order.
9. Is there any extra charge from you ?
We would not charge extra fee other than actual wholesale price and corresponding shipping fee. Meanwhile, we would not responsible for any bank charge of your payment. The order price does not include Custom tax. We'll try our best to help our clients avoiding custom taxes, but because of the complexity of different countries’ Custom tax policy, we are not sure if your package can pass custom without tax.
10. Why sometimes I can't check on website of express after receiving the tracking number ?
Because sometimes express delays on updating the information on their website. So please be patient and check it some time later.